Effective Date: 25 October 2026
At MKS Shop, accessible at https://mksshop.online/, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, create an account, place an order, or contact us.
By using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
When you use MKS Shop, we may collect the following information:
Personal Information
- Full name
- Mobile number
- Email address
- Billing and shipping address
- Information provided when creating an account or contacting customer support
Order and Transaction Information
- Products purchased
- Order history and order status
- Payment status and transaction references
- Billing and delivery details
Payments may be processed through third-party payment service providers. We do not intend to store your complete debit card, credit card, UPI PIN, or banking login credentials on our website.
Technical Information
- IP address
- Browser type and device information
- Website usage data
- Cookies and similar technologies, where enabled
2. How We Use Your Information
We may use your information to:
- Process, confirm, and deliver your orders.
- Provide order updates and customer support.
- Process refunds, returns, cancellations, and exchanges according to our applicable policies.
- Improve our website, products, services, and shopping experience.
- Prevent fraudulent transactions and unauthorized activities.
- Maintain business, accounting, tax, and transaction records.
- Send order-related communications and, where permitted, promotional messages.
- Comply with applicable legal and regulatory requirements.
3. Sharing of Information
We do not sell your personal information to third parties.
We may share relevant information with trusted service providers when necessary to operate our business, including:
- Delivery and logistics partners: To ship and deliver your orders.
- Payment service providers: To process payments, refunds, and transaction verification.
- Website hosting and technical providers: To maintain website operations and security.
- Customer communication services: To send order notifications and respond to enquiries.
- Government authorities or legal bodies: When disclosure is required by applicable law or a lawful request.
Such information is shared only as reasonably necessary for the relevant purpose, subject to applicable legal requirements.
4. Payment Security
Payments made through our website may be handled by third-party payment gateways or other payment service providers. Your payment information may be subject to their respective privacy policies and security practices.
Please never share your UPI PIN, OTP, password, or banking credentials with anyone claiming to represent MKS Shop.
5. Cookies and Website Technologies
Our website may use cookies and similar technologies to:
- Remember shopping cart items and user preferences.
- Support login and checkout functionality.
- Understand website traffic and performance.
- Improve website security and usability.
You can manage cookies through your browser settings. Disabling certain cookies may affect shopping cart, login, or checkout functionality.
6. Data Retention
We retain personal information only for as long as reasonably necessary to fulfil the purposes described in this policy, including order fulfilment, customer support, dispute resolution, fraud prevention, and legal or accounting obligations.
When information is no longer required, we will take appropriate steps to delete it or otherwise handle it in accordance with applicable law.
7. Data Security
We take reasonable technical and organisational measures to protect personal information against unauthorized access, disclosure, alteration, loss, or misuse.
However, no method of internet transmission or electronic storage is completely secure. We cannot guarantee absolute security.
8. Your Privacy Rights
Subject to applicable law, you may request to:
- Access information about the personal data we hold about you.
- Correct inaccurate or incomplete personal information.
- Request deletion of personal information where legally permissible.
- Withdraw consent where processing is based on consent.
- Raise a concern or grievance regarding the handling of your personal information.
Certain information may need to be retained to meet legal obligations or resolve disputes.
To make a privacy-related request, please contact us using the details provided in the Contact Us section below.
9. Third-Party Websites
Our website may contain links to third-party websites, payment gateways, or other external services. These services have their own privacy policies and practices.
MKS Shop is not responsible for the privacy practices of third-party websites. We recommend reviewing their privacy policies before sharing personal information.
10. Children’s Privacy
Our website is intended for general shopping by adults and other customers legally permitted to make purchases. We do not knowingly collect personal information from children in circumstances where parental consent or other safeguards are required by applicable law.
If you believe a child has provided personal information improperly, please contact us so we can review the matter and take appropriate action.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, website functionality, services, or applicable laws.
Any revised policy will be published on this page with an updated effective date. We encourage you to review this page periodically.
12. Contact Us
If you have questions, requests, or complaints regarding this Privacy Policy or the handling of your personal information, please contact us:
Website: https://mksshop.online/
Business Name: MKS Shop
Email: krunalsheth7976@gmail.com
Phone/WhatsApp: +91 9033337004
Business Address: vadodara
We will review and respond to privacy-related requests in accordance with applicable law.
This Privacy Policy is intended as a general template for an Indian e-commerce business. Please customise it to reflect your actual business operations, payment providers, data collection practices, and applicable legal obligations.